No printing is required. You will receive an email confirmation including information from our booking partner Turitop, please check your spam folder if you have not received. If you have not received an email, you possibly have entered an incorrect email address or your booking did not go through - please email us on info@fortlucan.com and we can check for you. On the day, please have your QR code (from your booking email) ready for scanning at the entrance gate, and your booking details will be on the entry list for the particular time date and time slot.

Fort Lucan does not issue refunds, there is no legal right to cancel as the booking is for leisure activities to take place on a specific date as described in regulation 13 of the European Union Consumer Information (Rights) Regulations 2013 (SI 484/2013’).

However, booking dates may be changed up to 48 hours in advance of the event date. Please click the Manage My Booking link in your booking confirmation email to amend your booking. After 48 hours prior to the event date, no further changes or transfers can be made to a booking.

Fort Lucan accepts no responsibility for a customer’s inability to attend the park due to any external factor including but not exclusive to traffic restrictions, illness, weather conditions etc.

In the event that Fort Lucan must close the full park, a return ticket will be issued.

Unfortunately pre paid tickets are non refundable. Ticket times and dates can be changed up to 48 hours prior to the start time of the event date, using the "Manage My Booking" link in your original confirmation email.

Entry only (€18) does not include turns on the large slide attractions (Raging River, Helter Skelter, Waterfall). Entry with wristband (€30) includes all attractions (once height restrictions are met)

No, adult wristbands (BLUE) are only sold in the ice cream shop at Fort Lucan. The ice cream shop is beside the Helter Skelter.

These are €10 per adult and allow for unlimited turns on the blue slide only. Wristbands must be worn, and these are not refundable or transferable.

Yes, but they must be applied at checkout and cannot be combined with gift vouchers or used onsite.

Fort Lucan does not have group rates or issue invoices. All tickets must be booked in advance through our website.There may be discount codes issued from time to time via our social media.

Children should wear tracksuits and long-sleeved tops with runners. We recommend bringing a change of clothes / shoes as the children will get wet on the waterslides! If there is rain, please wear a coat / wellies & bring an umbrella as Fort Lucan is all outdoors! Flip flops, Crocs, Sandals, high heels etc are not suitable!

No lockers. You can leave items in your car and re-enter with your wristband. Staff will assist.

Each time slot is for a maximum of 3.5 hours and all attractions, apart from the ice-cream shop and cafe, close 15 minutes earlier than the time slot closing time. The ice-cream shop and cafe close 30 minutes earlier than the time slot closing time.

We have a cafe serving sausage and chips or chicken gujons and chips. We also sell sandwiches, pizza, cakes, ice-creams, tea, etc.

You may bring your own sweets and picnic food / drinks but we don’t allow pizza / burgers / chips etc from other companies (eg McDonalds / Apache pizza) to be brought into Fort Lucan.

In Fort Lucan, the age group for a child entry is 3 up to 13. Anyone over age 13 can not use the equipment, with the exception of the Blue Waterslide and the Crazy Golf. Therefore anyone aged over 13 can be booked under an adult ticket €7. On the day a blue adult wristband €10.00 can be purchased in the ice-cream shop for the child aged over 13, which can be used on the Blue Waterslide ONLY (There is no charge for crazy golf)

All persons under age 18 must be accompanied by an adult aged over 18. Adults must purchase an adult entry ticket.

All slides are subject to height restrictions, see question above.

The Raging River and Crazy Golf have a minimum height restrictions of 1 meter. The waterfall has a minimum height restriction of 1.1 meter. The Helter Skelter has a minimum height restriction of 1.25 meter..

Only registered assistance dogs allowed.

Unfortunately certain Items like Tricycles, Rollerblades, Pull along wagons, Heely's, Push -Trikes, Scooters & Footballs are not allowed in Fort Lucan.

Smoking, vaping and electronic cigarettes are strictly prohibited in any space within Fort Lucan.

No, for child safety we do not allow BBQ's (charcoal or gas) or any open flame in Fort Lucan.

In order not to disturb other guests, music / radio or speakers etc are not permitted anywhere in Fort Lucan

The carer of a child with disabilities or special needs may enter Fort Lucan free of charge (Adult wristband not included). Documentation, which reflects the guest with additional needs and not the carers, is required in order to avail of this rate. Accepted forms of documentation are IAA Autism ID card, ASIAM card, Family Carers card (in the child's name), Snowflakes Autism Support Membership card, JAM card, NIMBUS card, GP letter or hospital consultant letter.

One free carer per booking, ID required.

Please book a regular adult ticket through the website and bring your carers identification on the day. Please provide your carers identification upon check in to one of our entrance staff and we will be pleased to issue you with a refund, once we can see and verify your accepted form of ID.

Children's tickets must be booked as normal online and there is no refund for a child ticket, if the child is going to use the equipment.

Public Service Cards are not accepted independently as documentation but are considered with supplementary documentation.

A young carer (a child up to the age of 12) can enter Fort Lucan free of charge (wristband not included) if they provide their young carers card at the entrance desk (issued by Family Carers Ireland)

If you need any additional assistance with queuing etc please let any of our staff know on the day and we will do our very best to help.

Yes, but they cannot use the equipment. They must remain with an adult.

While we endeavour to have all advertised attractions open, sometimes due to unforeseen circumstances an attraction may have to close. This may only be temporarily or for the duration of the day.

While we never wish to cause any disappointment, in the event of an attraction closure refunds will not be issued. Wristbands are valid for multiple use on multiple slides throughout Fort Lucan and are subject to height restriction which may limit available rides.

Fort Lucan regrets that refunds / return tickets or ticket transfers will not be issued due to inclement weather. If you come prepared you will still have a great day! In the event that Fort Lucan must close the full park for safety reasons, a return ticket will be issued.

If a child has an injury like a broken bone or one that requires a cast, a brace or a boot, then yes the child can attend, but unfortunately they would need to sit with a parent / guardian for the day and would not be allowed to play on any of the equipment. For safety reasons, children MUST be able to hold both handles of the Helter Skelter Mat in order to use the slide.

Fort Lucan does not organise birthday parties etc, however you are welcome to book in online and hold the party yourself in Fort Lucan. More info here.

Yes, we do indeed! You can get gift vouchers through Turitop, our online booking partner. You can buy or redeem here.

There isn't a direct public transport route to Fort Lucan. We would suggest getting a bus to Lucan village and a taxi from Lucan Village to Fort Lucan.

In Fort Lucan we do not tolerate aggression, bullying, physical or verbal abuse to children, adults or staff. Anyone who attempts to ruin another person’s day out in Fort Lucan will be asked to leave immediately. We operate a 3 strike rule for school tours and groups.

In the interest of fairness any child that skips a que will be asked to go back to the end of the que.

No. All under 18s must be accompanied by an adult aged 18+.