FAQ
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What should I wear?

Children should wear tracksuits and long-sleeved tops with runners. If there is rain, please wear a coat as Fort Lucan is all outdoors! Flip flops, Crocs, Sandles, high heels etc are not suitable!

Can I bring a dog?

We are only able to permit registered assistance dogs.

Can I bring Scooters, Trikes, Footballs etc. to Fort Lucan?

Unfortunately certain Items like Tricycles, Rollerblades, Pull along wagons, Heely's, Push -Trikes, Scooters & Footballs are not allowed in Fort Lucan.

What is the Fort Lucan smoking policy?

Smoking is not allowed in any space within Fort Lucan. You will be asked to put out your cigarettes by our staff members if you are found to be breaching this policy.

Do we have to pre-book our tickets? Are they refundable?

All tickets must be purchased online in advance of your visit. Due to limited ticket availability early booking is suggested. Tickets will not be available to purchase from the entrance desk. Unfortunately pre paid tickets are non refundable. If you contact us on 01-6280166 at least 48 hours prior to your booked visit we can change the visit date for you.

What time do the attractions close?

All attractions close 15 minutes earlier than the time slot closing time to ensure all visitors in the queue will have time to use the attraction prior to closing.

How long will I be at Fort Lucan?

Each time slot is for a maximum of 3.5 hours and all attractions close 15 mins prior to the time slot closure.

Is there anything to eat in Fort Lucan?

e have a cafe serving sausage and chips or chicken gujons and chips. We also sell sandwiches, pizza, cakes, ice-creams, tea, etc.

re there height restrictions?

The Raging River and Crazy Golf have a minimum height restrictions of 1 meter. The waterfall has a minimum height restriction of 1.1 meter. The Helter Skelter has a minimum height restriction of 1.25 meter. Smaller children can use the Raging River (blue slide) and Crazy Golf if accompanied by a responsible adult.

What is the age limit?

In Fort Lucan, the age group for a child entry is 3 up to 13. Anyone over 13 is considered to be an adult and can pay in as an adult (€5). Any person over 13 may not use the equipment, with the exception of the Blue Waterslide and the Crazy Golf. All children must be accompanied by an adult aged over 18. They must purchase a ticket for use of the blue slide.

All slides are subject to height restrictions, see question above.

Can I have my birthday party there?

Unfortunately we can no longer offer organised birthday parties in Fort Lucan, however you are welcome to book in online and hold the party yourself in Fort Lucan. Our staff will assist you with ordering party food on the day (pizza, chips, gujons etc) or you may bring your own sweets and food / drinks but we don’t allow pizza / chips etc from other companies to be brought into Fort Lucan.

Can adults use the Equipment?

No, Fort Lucan is a children’s playgroup and with the exception of the Raging River (Blue slide) and Crazy Golf cannot be used by adults

What happens if an attraction is closed or there's bad weather?

While we endeavour to have all advertised attractions open, sometimes due to unforeseen circumstances an attraction may have to close. This may only be temporarily or for the duration of the day.

While we never wish to cause any disappointment, in the event of an attraction closure refunds will not be issued. Wristbands are valid for multiple use on multiple slides throughout Fort Lucan and are subject to height restriction which may limit available rides.

Fort Lucan regrets that refunds / return tickets will not be issued due to inclement weather. If you come prepared you will still have a great day!

How is disorderly behaviour managed in Fort Lucan?

In Fort Lucan we do not tolerate aggression, bullying, physical or verbal abuse to children, adults or staff. Anyone who attempts to ruin another person’s day out in Fort Lucan will be asked to leave immediately. We operate a 3 strike rule for school tours and groups.

Can children go to Fort Lucan on their own?

No child or children will be admitted to Fort Lucan unless they are accompanied by an adult, who shall be 18 years or over. Children must remain under the control or supervision of an adult at all times. Fort Lucan is not a crèche and cannot be responsible for unaccompanied children. If children are left without an adult, the Garda will be called

Does Fort Lucan have special needs concession prices?

A carer of a child with disabilities or special needs may enter Fort Lucan free of charge (wristband not included).

Please note that documentation is required in order to avail of this rate. Accepted forms of documentation are IAA Autism ID card, Family Carers card, Snowflakes Autism Support Membership card, GP letter or hospital consultant letter.

Please note Public Service Cards are not accepted independently as documentation but are considered with supplementary documentation

A child up to the age of 12 can enter Fort Lucan free of charge (wristband not included) if they provide their young carers card at the entrance desk (issued by Family Carers Ireland)

Please book a regular adult ticket through the website and bring your carers identification on the day. We will be pleased to issue you with a refund, once we can see and verify your accepted form of ID. Carer cards